Safety Management System

Warsaw Chopin Airport Operator has implemented and continuously improves the Safety Management System (SMS) based on the regulations of the European Aviation Safety Agency (EASA) and the International Civil Aviation Organization (ICAO). The relevance and effectiveness of SMS is positively assessed by the inspectors of the Civil Aviation Authority since 2007.


The system is based on a proactive safety management approach that focuses on preventing occurrences by gathering information about hazards from various sources, and then analyzing and taking preventive and/or corrective action that is appropriate to the results of the analysis.

The foundation of the SMS is the Warsaw Airport Safety Policy, which describes the methods by which the Airport Operator wants to ensure the possible and highest airport safety standards.

To effectively respond to the hazards, you must first identify them. Therefore, all employees of organizations doing business in the airport and passengers are encouraged to report any situation that may be of relevance to the safety of the airport. For this purpose a simple application form has been developed, which should be sent in electronic form or as a scan to sms@polish-airports.com.

SMS procedures of Chopin Airport guarantee the anonymity of the reporting person. Contact data of the reporting person are known only to the Safety Manager and are protected. The other staff is focused on solving the problem described in the report and does not have access to the contact data of the reporting person.

Reporting person, who wish to provide their contact information will always be informed of actions taken by Airport Operator due to received report.