Check-in desk numbers are displayed on flight information boards located throughout the Terminal. You can also find out the number of your check-in desk at the Airport Information Desk or by contacting the airport telephone information on 22 650 42 20. Check-in desks are numbered from 101 to 292.

Your hold baggage will be checked at the check-in desk. You will need your ID or passport and a ticket or a flight reservation confirmation. If you are flying to the US or to a country that requires a visa, you will be asked to present a passport with a visa.

At check-in you will receive a boarding card with a baggage receipt attached to it. The boarding card allows you to shop at outlets located in the passenger area and to board the aircraft. Baggage receipts are required in case of any baggage complaints.

At check-in you will receive a boarding card with a baggage receipt attached to it. The boarding card allows you to shop at outlets located in the passenger area and to board the aircraft. Baggage receipts are required in case of any baggage complaints.

Check-in opens 2 hours before the scheduled time of flight (3 hours in the case of transatlantic flights) and closes approx. 45 minutes before departure.
For more details on the documents required for check-in, contact your airline representative or visit the website of the Ministry of Foreign Affairs. Ministry of Foreign Affairs.
LOT, Lufthansa, Finnair, Turkish Airlines, KLM and Air France passengers can use one of the 23 self-service check-in stands located in the Chopin Airport Terminal.
After using self-service stands, passengers travelling with hand baggage can proceed directly to the security checkpoint.

Passengers travelling with hold (checked) baggage must check in their bags at regular check-in desks.
For safety reasons, once they have completed check-in, all passengers must go through security check, carried out by Border Guards officers and the Airport Security Service.
New rules on liquids, aerosols & gels.

The following information will help you pass through security check quickly and smoothly.

Once at the security line, place all metal items: keys, watches, belts, mobile phones, coins etc., and electronic equipment together with your hand baggage and overcoat in trays on the conveyor belt. All passengers are required to have plastic bags containing liquid substances ready for control. Border Guards officers or the Airport Security Service personnel may also ask you to remove your shoes and place them in a tray for X-ray screening.

For more details concerning the security control and items permitted for air carriage, contact the Warsaw Airport Border Guards office, phone: +48 22 650 22 44, or visit the website of the Civil Aviation Office.

See the hand baggage and hold baggage sections for details on items permitted for carriage and prohibited items.
After check in and security control, passengers travelling from Warsaw to non-Schengen airports have their documents verified by the Border Guards. Passengers travelling to airports in the Schengen Area do not go through additional document control.

List of Schengen countries

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.

For more details on the documents required when travelling to other countries, visit the website of the Ministry of Foreign Affairs.
The boarding time and gate number are indicated on the boarding card as well as the information screens in the passenger area.

To board the plane, passengers walk down the jetway or, if the plane is parked at a remote stand, a comfortable bus takes them to the spot. The airline decides whether to use a passenger bridge or park the aircraft at a remote stand.

In order to board the plane, passengers need to have with them all documents required by their airline (e.g. ID card).
Hand baggage

The quantity, weight and dimensions of hand baggage are determined by airline policy.
For safety reasons, hand baggage is screened at the security control point to check for any prohibited items.

Items prohibited in the hand baggage

Hold baggage

The quantity, weight and charges for additional baggage items are determined by airline policy.

Hold baggage is subject to size limits, resulting from the requirements of baggage transport and screening process. The hold baggage allowances are as follows:
Baggage requirements Min. Max.
Length: 300 mm 900 mm
Height: 70 mm 750 mm
Width: 100 mm 450 mm
Weight: 5 kg 50 kg

All bags exceeding these allowances or items difficult to transport are checked in separately at the oversized baggage desk no 293. Oversized baggage includes such items as wheelchairs, skis, bikes, surfboards or prams.

To learn more about prohibited items and items allowed for carriage, visit CAO website

To find out whether a given item is permitted in the hand or hold baggage, please contact your airline, the Border Guards or the Civil Aviation Office.

Goods to declare

If you take articles subject to customs duty or mandatory customs clearance out of Poland, you have to go to the customs information/clearance desk located next to check-in desk no. 293 before departure.

For detailed information about goods and the quantity of goods that have to be declared, please contact the Customs Service.
Carriage of animals is subject to airline regulations. For more information:

  • contact the airline you plan to fly with; you must inform the carrier of your intention to travel with your pet at the time of booking or buying a ticket (Note that not all airlines offer pet transport);
  • read the information provided by the General Veterinary Inspectorate
  • contact the consulate of the country the animal will be transported to for information on the required documents and health certificates.
  • contact the Customs Service for more details on the documents required if you intend to travel with an unusual animal.